Emergency Response


Panton McLeod can help clients to maintain critical supplies, that’s why all services are available on a 24/7 basis. Whether URGENT or INCIDENT we can support you.

Simply call 01896 663330


Our urgent response provides normally routine activities but within a very specific time-frame, where required our team is able to plan and deliver works safely with minimal notice.

  • Fully trained teams
  • Deployed the same day
  • Protect and maintain supplies
  • 24/7 cloud base IT support


When supplies are compromised Panton McLeod are able to provide support in a variety of ways, this can include advice and management support or deploying teams at a moments notice to deal with:

  • Bacteriological failures
  • Hydrocarbon contamination
  • Cryptosporidium
  • Flooding

Incident management support also is available from our senior management team, let us help organise your recovery plan and call upon our experience and extensive supply chain network.

To find out more about our emergency capabilities please get in touch and request a copy of our case studies on the Burncrooks Incident in 1997 and the Mythe flooding in 2007.

So whether it is for advice over the phone, or to deploy a team to site the first step is simply to call 01896 663330 and we will look after the rest.

Panton McLeod provide a first class service, whether that be on a planned or indeed a reactive basis and are an integral part of the drive to improve our water quality performance.

Harry Cook, Capital Liaison Team Manager, Scottish Water

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